My housemaid Gladys has been with us for a decade and more. She has seen my daughter grow into a beautiful and responsible woman. She is a great and charismatic lady. Though she did not get much education, she worked hard for her family. Her three boys are away in college, and she is very proud of them. I have visited her home a few times, and she was very welcoming. For Thanksgiving last year, I wanted to make a more significant impact in her life. Since my home service business is doing quite well, I decided to give her HVAC equipment that would suit her needs. Since I know about her respiratory issues coupled with the world’s pandemic, I chose an air purification system that would be the best for her. It would promote air quality in her home, helping reduce respiratory infections caused by exposure to dust. I got the HVAC system and headed to her house with a team of HVAC technicians. I had planned with her son to install the smart HVAC system while she worked in my house. The HVAC professionals and I installed the new air purification unit, and within three hours, we were done with the whole-home air purification process. Before leaving, I provided the son with the air purification help manual, which had tips on how to care for the unit and promote indoor air quality. Some of these tips included regularly changing the air filters and duct cleaning at least annually. I wanted Gladys to come home and find the surprise without me there. I received a call that evening, and she was so happy she was crying, thanking me for what I had done.