One day I noticed that I started to see bugs crawling around in our house. It all started with one that crossed the living room floor while I was making breakfast, and then there was another encounter where I saw one that was on our couch while I was enjoying tv. Then I saw one on the wall while in the powder room and I started to freak out because what I thought was just one incident of a bug getting in from outside was turning into me starting to see multiple bugs inside our house. I started looking all over our house to see if I could find where these insects were coming from, however no matter where I looked I couldn’t find any locales that showed where they were emerging from. So eventually I just gave up and I hoped they would just disappear, but the concern only got worse. I started seeing more and more and then I started noticing a line of them crawling up our wall. I followed the line and noticed that they were coming out of the air vent. That’s when it hit me, they were up in the air conditioner! I wasn’t sure if I was supposed to call a heating, ventilation and A/C specialist or an exterminator. I live in the south, and so sporadically my buddy and I have these massive insects, cockroaches identifiably, that come in from outside. They’re horrible and disgusting and I wanted to get rid of them as soon as possible. I called our heating and AC specialist first because I decided it’d definitely be best for myself and others to confirm that I did have an infestation in our air vents. The cooling specialist came out and took a look and confirmed I did have bugs in our air vent and that is where they were coming from. She suggested that I should have an exterminator come and get rid of them first and then afterwards she can come back out and do a cleaning, and so I agreed to this.