I wasn’t trying to be late – dispatcher tells me wrong address

I am a professional and I like to behave like one. I am never going to be the person who is swearing on the job, acting disrespectful towards the client, or messing with low quality workmanship. I do the best that I can and every single instance when my professional skills are called into action. I have realized over the years that besides providing know-how and reliable repair it’s also important to have fantastic people skills and a considerate personality. This is why I work extra hard to be on time for every single appointment I am sent on. I am a professional heating, cooling, and air quality control specialist for a well-known air quality control dealership. I have been working for the same heating and cooling provider for over 15 years now. In that time, I have done everything I possibly could to deliver fast, reliable, and courteous repair for our residential heating and cooling clients! Part of this includes arriving at their house at the anticipated hour. This is why I was legitimately annoyed last yearwhen our brand new Heating and A/C dispatcher sent me on a wild-goose chase. When I was pulling up to the heating and cooling repair address I thought that things looked a bit too familiar. It felt like I had ran tests on this Heating and A/C system before. I knocked on their front door and acquired a confused look from the resident at the supposed heating and cooling repair job. It took me a few seconds before I realized that I ran tests on this a/c unit last week. The Heating and A/C dispatcher sent me to the wrong address. I was over an hour late arriving at the proper heating and cooling repair.


smart thermostat