I wasn’t trying to be late – dispatcher tells me wrong address

I am a professional and I like to behave like one.

I am never going to be the guy who is swearing on the task, acting disrespectful towards the client, or messing with low quality workmanship.

I do the best that I can and every single instance when my professional skills are called into action. I’ve realized over the years that besides providing expertise and reliable repair it’s also important to have fantastic people skills and a considerate personality. This is why I toil extra hard to be on time for every single appointment I am sent on. I am a professional heating, cooling, and air quality control specialist for a well-known air quality control dealership. I have been working for the same heating and cooling provider for over 15 years now. In that time, I have done everything I possibly could to provide fast, reliable, and courteous repair for our residential heating and cooling customers; Part of this includes arriving at their home at the anticipated hour. This is why I was particularly exasperated yesterday when our brand up-to-date Heating as well as Air Conditioning dispatcher sent me on a wild-goose chase. When I was pulling up to the heating and cooling repair address I thought that things looked a bit too familiar. It felt like I had inspected this Heating as well as Air Conditioning system before. I knocked on their front door and gained a confused look from the resident at the supposed heating and cooling repair task. It took me a few seconds before I realized that I inspected this a/c unit last week. The Heating as well as Air Conditioning dispatcher sent me to the wrong address. I was over an hour late arriving at the correct heating and cooling repair.

air conditioning company