I know that I have a reputation at my work for being extremely cold and grumpy.
I’m probably not the most personable human who has ever been in the service industry.
I know plenty of folks who are bubbly, talkative, and consumed with interacting with their clients. However, that isn’t my deal. I’m the sort of person who knows how to do my job – and that’s all I intend to provide you. If you’re looking for a best friend I can’t help you. If you’re looking for a certified heating, cooling, and air quality control specialist with many years of experience, you are in luck. This is why I am often reprimanded at the shop after clients complain about my professional demeanor. Apparently, fixing their air conditioning units and forced air furnaces isn’t good enough. Even though they call me out for emergency repairs, HVAC diagnostics, and air quality control equipment installations… I’m also expected to do it with a shiny smile on my face. Recently, I got into trouble for having a few words with one of my residential HVAC clients. They are continually calling me out to their house for unnecessary heating and cooling upgrades. These people think that they should have indoor air with the same purity as high tech medical facility use. They want me to perform miracles on their central heating and cooling devices. Meanwhile, they won’t do a single thing to improve their own HVAC system or indoor air quality. The last time I was there, I found that the air filters in their HVAC system were at least 2 years old. When I told them to fix their own air filters before they bothered to call me, they wasted no time contacting my boss at the heating and cooling repair shop.